Customer service on autopilot

Meet Claudia: artificial intelligence designed to significantly reduce your support workload.

How it works Talk to an expert

Transforming companies like:

Meet claudIA, your super agent

An innovative A.I. chatbot powered by chatGPT-4. Claudia solves complex problems and provides precise answers with a tone of voice customized by your company.

Scale with a lean team

ClaudIA can answer up to 87% of support tickets on its own. See your team more strategic and leaner.

Exceptional quality

ClaudIA knows when to respond or escalate for her team. All with a tone of voice that represents her brand well.

Getting started is very easy

No technical development required. Import your FAQs, run simulations and plug directly into your own customer service system.

How it works Talk to an expert

High quality services with Pier Insurtech and cloud humans

"Cloud humans has been a very strategic partner for our business, contributing insights, helping to leverage our operation, both in speed, quality, cost management and quick responsiveness to the needs we have."

Aline Rodrigues, Head of CX at Pier Seguradora

Beat your attendance goals

Response time from 1 hour to 30s with cloud humans

38% efficiency gain with cloud humans

CSAT stable at 98% even during Black Friday

See our customers' stories

Step by step

Talk to an expert

No need to change tools

Effortlessly add claudIA to your existing customer service system with a new license. No complex integration or tech team involvement required.

We absorb your FAQ and conversation data from your agents

Forget the complexity of managing bots based on decision trees or intentions. Claudia learns from your FAQ, tickets answered by your team and self-manages its knowledge.

Test claudIA freely at no cost before engaging your customers.

Experience ClaudIA's quality firsthand by testing it at no cost before integrating it with customer interactions. With our flexible billing model, you'll only pay for tickets resolved for real customers.

ClaudIA recognizes when human involvement is needed, boosting your team's efficiency.

claudIA effectively recognizes when human assistance is necessary for a conversation and transitions smoothly, providing a summary of the interaction to simplify the handover for the person stepping in.

How the solution works

People Empowered by AI

Your calls are answered by humans powered by AI, ensuring the highest quality and extreme speed

Simplify your day to day life without worry

Our team follows up and guarantees results, but don't lose control: follow the operation in detail through your dashboard

Pay per ticket

We audit the services and give you 100% transparency. We guarantee the correct answer or you don't pay

Experts ready to climb

We take on as many tickets as you define and enable fast and 100% humanized responses regardless of variations

Transform the Way You Deal with Your Customers Today

Assertiveness and response time is always low.

Tickets answered by the best combination of humans and intelligent robots.

Manage quality and content in one place, not people and software.

Startup is fast and does not require
development time.

Get to know our solution

Our happy customers

Eduardo Onghero

COO / BelaBelinda

"We were able to focus on the areas we consider priorities for our growth knowing that we have a specialized service company with us."

Camilla Zanini

Head of CX / Zippi

"We were so full of tickets that we didn't have time to do things that were more important. Today the inbox is smaller and we're starting to see the team be less reactive."

Ready to give your customers better service?

Our experts are available to present our solution and show you how it can help you achieve your business goals!

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