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Customer service on autopilot

Meet CLAudia: artificial intelligence designed to drastically reduce your support load.

Transforming companies such as:

Meet Claudia, your super agent

An innovative AI chatbot powered by ChatGPT-4. CLAudia solves complex problems and provides accurate answers with a tone of voice customized by your company.

Scale with a lean team

CLAudia can answer up to 87% of support tickets alone. See your most strategic and leanest team.

Exceptional quality

CLAudia knows when to respond or to join her team. All this with a tone of voice that represents your brand well.

Getting started is very easy

No need for technical development. Import your FAQs, perform simulations, and plug directly into your own service system.

High-quality care with Pier Seguradora and cloud humans

“Cloud humans has been a very strategic partner for our business, contributing insights, helping to leverage our operation, both in terms of speed and quality, cost management and quick responsiveness to the needs we have.”

Aline Rodrigues, Head of CX at Pier Seguradora

Meet your service goals

Response time from 1 hour to 30s with cloud humans

38% efficiency gain with cloud humans

CSAT stable at 98% even during Black Friday

No need to change tools
Just add a new license to your current customer service system for Claudia. Without any complex integration or need to involve your technology team.
We absorb your FAQ and conversation data from your agents
Forget the complexity of managing bots based on decision trees or intentions. Claudia learns with her FAQ, tickets answered by her team, and self-manages her knowledge.
At no cost, test CLAudia at will before calling your clients
At no cost, test CLAudia before adding to the flow with clients and only activate it after feeling the quality. Through our flexible billing model, companies only pay for tickets answered for real customers.
CLAudia understands when it is necessary to involve humans and makes her team more efficient
Claudia readily identifies when the conversation requires human assistance and performs a smooth transition, summarizing the interactions to facilitate the work of the person who will assume the service.
How the solution works
People Empowered by AI

Your calls are answered by humans powered by AI, ensuring the highest quality and extreme speed

Simplify your day to day life without worry

Our team follows up and guarantees results, but don't lose control: follow the operation in detail through your dashboard

Pay per ticket

We audit the services and give you 100% transparency. We guarantee the correct answer or you don't pay

Experts ready to climb

We take on as many tickets as you define and enable fast and 100% humanized responses regardless of variations

Transform the Way You Deal with Your Customers Today
Assertiveness and response time is always low.
Tickets answered by the best combination of humans and intelligent robots.
Manage quality and content in one place, not people and software.
Startup is fast and does not require
development time.

Our happy customers

Eduardo Onghero
COO / BelaBelinda

"We were able to focus on the areas we consider priorities for our growth knowing that we have a specialized service company with us."

Camilla Zanini
Head of CX / Zippi

"We were so full of tickets that we didn't have time to do things that were more important. Today the inbox is smaller and we're starting to see the team be less reactive."

Ready to give your customers better service?

Our experts are available to present our solution and show how much it can help them achieve their business objectives!

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